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We're happy to help. Check out our FAQ for instant answers to common questions. Otherwise you can contact us with other queries.
Q. When do Christmas/Easter/September school holiday bookings open?
A. Normally 12 months in advance – just after the particular holiday period ends. Best to contact individual park for exact date.
Q. Can I put a caravan on an unpowered site?
A. Yes. If your caravan is set up for this type of camping and dependent on the size. Some small caravans are ok and as size of unpowered sites vary – best to check with staff.
Q. What type of power lead do I need if I’m staying on a powered site?
A. 15amp lead is required (in good condition)
Q. Does my drawbar need to face the road?
A. Yes, caravan drawbars do need to face the roadway for safety / evacuation emergencies.
Q. Can I have a fire or brazier on my site?
A. For safety reasons - no open fires. This includes oz-pigs.
Q. Can I bring a generator?
A. No, due to noise and impact on other guests generators are not permitted.
Q. How big are the campsites?
A. Unpowered sites are generally 6m X 6m. Powered sites in the Camping Grounds vary in size from 6m x 6m to 9m x 10m. Powered caravan sites approx 9m x 9m. If you require assistance with a site size when booking, please call us.
Q. How many people can I fit on one campsite?
A. A maximum of 6 people per site, including all children and infants.
Q. What is the latest time I can check in?
A. All check-ins are encouraged by close of office at 5pm. Please contact the park office if you are going to be arriving after this time.
Q. Can I use a ground sheet?
A. Yes.
Q. Can I choose my site number in advance?
A. Site allocation is on arrival except Easter, September, Christmas school holidays and 10 week stays.
Q. Can we get 2 sites together?
A. We always do our best to keep groups together.
Q. Can we bring a small dog?
A. Coolum Beach, Mudjimba Beach and Maroochydore Beach Holiday Parks are dog friendly (on application, max 1 dog per site at Maroochydore).
Q. Do you offer a seniors discount?
A. No we do not offer a seniors discount, however Family Parks Australia members do receive discounts.
Q. Do you offer a discount for longer stays?
A. Weekly bookings are discounted with further reduction after 4 weeks.
Q. Can I bring a boat/Jet ski?
A. Yes as long as you can fit it on your site.
Q. Can we have a second car on the site?
A. Generally no – as there is limited space within the park for additional vehicles.
Q. I have kayaks so can I be close to the water?
A. We will certainly do our best to meet your needs.
Q. Can someone help me get my van onto the site?
A. Yes, assistance can be provided to position your van on the site.
Q. Do you accept American Express?
A. No, only Visa and Mastercard are accepted.
Click to view contact details for each park
For all enquiries about any Sunshine Coast Holiday Parks park, please contact the park directly. Please click below to view each park’s contact details: